FRUIT LOGISTICA

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FAQ

Advertising Box

What is the Advertising Box?

The Advertising Box is a package of important marketing tools which Messe Berlin provides exhibitors in order to optimise and promote their presence at the exhibition. The services of the Advertising Box include the publication of detailed company information in the printed exhibition catalogue as well as an entry in the FRUIT LOGISTICA Virtual Market Place.

The Advertising Box forms part of the initial stand registration. The package is compulsory and costs 499.00 EUR (excl. VAT) for primary exhibitors plus 90.00 EUR (excl. VAT) for each co-exhibitor, invoiced to the primary exhibitor.

Please note that the entry in the Virtual Market Place® offers certain limited functions for co-exhibitors. By upgrading in Virtual Market Place®, co-exhibitors can enjoy the same facilities as primary exhibitors, with additional product entries.

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Catalogue

How do I obtain a trade fair catalogue?

The FRUIT LOGISTICA 2011 catalogue can be viewed at At a glance > Catalogue. The catalogue of FRUIT LOGISTICA can also be obtained on-site during the fair.

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Catalogue entry

How do I obtain an entry in the trade fair catalogue?

Your entry in the official printed exhibition catalogue is also already included in the Advertising Box. Registered exhibitors at FRUIT LOGISTICA are automatically in the catalogue. The basic data for your catalogue entry is taken from the Virtual Market Place®.

The closing date for catalogue entries is 21 November.

The information already entered in the Virtual Market Place® up to that date will be used for the production of your basic entry in the print catalogue. If you have not edited your entry in the Virtual Market Place® by this date, your entry in the print catalogue will be based on the details contained in your stand application form.

The print version of the catalogue will be made available online as a PDF file a few weeks before the start of the exhibition. The printed version of the catalogue will be distributed at FRUIT LOGISTICA and is included in the visitor entry price. After the exhibition, the catalogue can be obtained free of charge from Messe Berlin.

I have received an offer from a catalogue producer for entry in a separate catalogue. What is that?

Some exhibitors occasionally receive offers for fee-based entries in alternative, unofficial media commonly referred to as reference guides, industry directories, independent trade fair publications etc.

Messe Berlin does not endorse the offers made by these publications and is not associated with these publishers in any way.

The production and marketing of the FRUIT LOGISTICA catalogue is done exclusively by Fruchthandel-Magazine, Dr. Rolf M. Wolf Media GmbH. This company is contracted by Messe Berlin to approach exhibitors as the exclusive catalogue publisher for FRUIT LOGISTICA.

If you have had any negative experience with fee-based entries in unofficial publications, we advise you to contact AUMA (Ausstellungs- und Messeausschuss der Deutschen Wirtschaft e.V.), the German Exhibition and Trade Fair Committee, (info@auma.de).

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Catering

How do I order catering services for the stand?

Please use the appropriate order form in the Exhibitor Service Manual which are available at Exhibitor Service -> Exhibitor Service Manual. Further information is available from: www.capital-catering.de.

Where are the restaurants and snack bars located on the exhibition grounds?

From January on you can find a catering guide here, that shows you all the restaurants on the exhibition grounds.

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Exhibitor information

Where can I obtain information about stand construction, organization, etc.?

Information about stand construction and services can be found at Exhibitor-Service > Exhibitor Service Manual.

The FRUIT LOGISTICA team will be happy to answer any questions you may have. Our contact details can be found here: Contact.

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Exhibitor search

How can I find out whether specific companies are exhibiting at the trade fair?

You can find a list of all FRUIT LOGISTICA 2011 exhibitors by selecting the menu item: Exhibitor Search. The Exhibitor Search is part of the FRUIT LOGISTICA Virtual Market Place®.

The Extended Search functions allow you to search by exhibitor name, branch of industry and other criteria. Please note that the information is continuously updated.

How can I find out in which hall a specific company is located?

Please use the "Extended Exhibitor Search" to obtain detailed information about exhibitors or sort them by halls.

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Opening hours

For visitors: 9.00-18.00 hrs

For exhibitors: 8.00-19.00 hrs

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Press

How does accreditation work ?

Details are available from Press Service > Accreditation.

How do I find out the dates of the press conferences?

Please go to Press Service > Press Dates.

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Programme/events

How can I obtain information about events accompanying FRUIT LOGISTICA?

For the latest programme please go to Events.

We would like to participate in the supporting programme with a presentation. Is that possible?

Exhibitors will have the opportunity to present their products and services by booking a slot in the FRUIT LOGISTICA Exhibitor Forum. For further information please contact Ms. Cloppenburg, Phone +49(0)30/3038-2327, cloppenburg@messe-berlin.de.

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Set-up and Dismantling

Set-up: 3-7 February 2012, 7.00-22.00 hrs
Dismantling: 11-13 February 2012, 7.00-22.00 hrs

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Shuttle Services

What shuttle-bus services are available for FRUIT LOGISTICA?

• Hotel-Bus-Shuttle: FRUIT LOGISTICA operates a shuttle service from selected hotels and pick-up points (restricted to Berlin, City West). The participating hotels can be found in the timetable which is available at Hotel & Travel>Shuttle Services.
• Exhibition grounds shuttle: Please have a look at the Exhibition Grounds to get more information about the routes and stops of the exhibition grounds shuttle.
• Airport shuttle: A shuttle bus will run between Tegel/Schönefeld Airport and the Berlin Exhibition Grounds. This will take you directly to FRUIT LOGISTICA and back to the airport.

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Smoking ban

Due to legal restrictions introduced on 01.01.2008, a strict smoking ban now applies throughout the exhibition grounds (incl. ICC). We kindly ask you to smoke only within the specifically designated smoking areas or outside of the halls. We urge all FRUIT LOGISTICA 2012 exhibitors to inform their contractors about this no-smoking policy.

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Stand construction

What services do I need to order for stand construction?

The key services for your trade fair presence include electrical installation, telecommunications, waste disposal, hotel and room booking, etc. All order forms can be found at Exhibitor Service -> Exhibitor Service Manual. A summary of stand construction options and costs can be obtained from: www.mb-capital-services.com

What things do I need to consider when planning my exhibition stand?

• For a general overview please refer to the Technical Guidelines.
• Noise abatement: Please note that demonstrations on the stand (musical performances, shows, etc.) are not permitted before 5.30 pm. Events on the stand are subject to a registration requirement, this includes any events that continue beyond the daily hours of operation. FRUIT LOGISTICA has a special section dedicated to exhibitors of technical equipment and machinery which exceed a predefined noise level.
• Structures requiring approval: Please submit stand construction drawings no later than six weeks before the opening date of the trade fair. This deadline is especially important for structures requiring approval, including double-storey stands, platforms, etc. Failure to submit this information on time may jeopardize stand construction and final acceptance.
• For further details, please refer to the Terms and Conditions and Technical Guidelines which can be found in the Exhibitor Service Manual.
• Stand design / General appearance: Stand walls bordering visitor aisles must include transparent panels, niches, displays or the likes in order to provide an open atmosphere on the exhibition stand in tune with the event. Such stand boundary walls facing any open aisle may not exceed 30 % of the stand length boundary, with each section of such wall no longer than 3 meters. Such boundary walls facing the aisle must be suitably decorated with graphics. Any stand construction which includes such stand boundary walls must be submitted for approval. Where the back wall of a stand measuring over 2,50 m in height adjoins that of a neighbouring exhibitor, its appearance must be a neutral white, so as not to adversely affect the appearance of the other stand. The lessee is obliged to install a white partition separating his stand and the directly adjacent stand, which is structurally stable, has no gaps, and bears no advertising of any kind. Any stand construction which includes such walls must be submitted for approval.

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Stand costs

How can I calculate my stand rental fee?

The stand rental fee is calculated based on the area in square metres and the shape of the stand. A stand rental calculator is available here Exhibitor Service>Stand registration>Stand Rental Calculator.

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Stand staff

I need additional exhibition stand staff. Who can help me with this?

Hostesses and/or stand assistants can be hired through Capital Services GmbH (CSG) or from the Arbeitsamt Berlin-Nord job centre. Further information can be found in the Exhibitor Service Manual.

Do the staff working at our stand need badges?

All stand staff require exhibitor badges. These badges identify authorized personnel throughout the exhibition grounds and allow entry to FRUIT LOGISTICA at 8.00 hrs, before the trade show starts. Such access is not possible with trade visitor badges and day tickets. The exhibitor pass is non-transferable.

You are entitled to a specific number of exhibitor passes in relation to the stand area rented. These passes will be sent to you by post together with your exhibitor documents. You can order more exhibitor passes at an additional charge by using the corresponding form in the Exhibitor Service Manual.

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Tickets/registration

What is the target audience for FRUIT LOGISTICA?

FRUIT LOGISTICA is a specialist trade event aimed at trade professionals from the entire international fresh produce trade.

How can I register ?

You can buy your tickets via the FRUIT LOGISTICA Online Ticket Shop. Select the ticket you need and pay by credit card. Once the payment has been completed, you can immediately print your ticket. The ticket also serves as your trade visitor badge. So be sure to bring your ticket when you come to the trade fair.

To buy tickets outside Germany, please contact the Messe Berlin foreign representative in your country.

Where and when can I pick up my name tag/badge ?

When you register through the Online Ticket Shop, you can print out your ticket directly. This also serves as your badge during the fair.

Are there other ways of registering?

Buying your ticket online saves you time and processing fees and also allows you to access the event immediately. However, if you prefer to order your ticket by post or fax, send your order to the following address:

MB Capital Services GmbH
Thüringer Allee 12
14052 Berlin
Germany
Fax: +49(0)30/3069-6930
Email: info@mb-capital-services.de

You can also register at the FRUIT LOGISTICA site and purchase your ticket at the gates.

The Exhibitor Service Manual offers exhibitors an opportunity to order ticket vouchers for their customers. These vouchers are charged at the special price of 11.00 EUR/day ticket plus VAT, chargeable to the ordering company after the end of the trade fair. The exhibitor only pays for those vouchers which have actually been redeemed.

What are the costs for a FRUIT LOGISTICA ticket?

Ticket	Online-Ticketing	on-site/ordering
One-day ticket incl. catalogue	25.00 EUR	32.00 EUR
Permanent ticket incl. catalogue	55.00 EUR	73.00 EUR
Permanent ticket incl. catalogue for Fresh Produce Forum and FRUIT LOGISTICA	85.00 EUR	85.00 EUR

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Traffic guide

What special traffic rules must I observe on the exhibition grounds?

During the stand construction and removal times and throughout the entire exhibition, there are special rules for suppliers and exhibitors. Information about these rules are available in the Traffic Guide which will be available from November in the at Exhibitor Service.

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Travel

How do I get to the exhibition grounds?

The best way to get to the exhibition grounds is by public transport. Detailed information on transport and a route finder for those travelling by car can be found at Hotel & Travel>How to get to FRUIT LOGISTICA.

FRUIT LOGISTICA provides shuttle-bus services for transfer from the airports and many Berlin hotels to the trade fair site. The timetables and further information will be available from September at Hotel & Travel > Shuttle Services.

Where can I obtain assistance with my hotel booking?

General information for hotel bookings can be found at Hotel & Travel > Travel & Hotels. Our partner's staff will be happy to help you with all matters relating to travel, hotels, shuttles and events.

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Visa

How do I know, whether I need a Visa?

The German Federal foreign office provides a list with visa requirements for different countries. Also you can get in touch with the foreign representatives of Messe Berlin in your country for information on visa requirements.

I need a visa. What do I have to do ?

Messe Berlin foreign representatives will gladly help you obtain a visa. You can also consult the German Embassy in your country.

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WLAN / WiFi

Are WLAN and/or WiFi facilities provided on the exhibition grounds?

Exhibitors and trade show visitors can now use wireless Internet services at hotspots located on the exhibition grounds once they have purchased access . The WLAN Internet access in the exhibition halls is available exclusively to exhibitors.

Hotspots for exhibitors (PDF, 589.2 kB)
Hotspots for visitors (PDF, 588.7 kB)

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Download Centre